Went sharkin on Saturday. The sea was'nt looking to good but went anyway. We had 3-4 ft with some 5's thrown in. Overall it was'nt bad but got a series of big ones every so often that really rocket the boat enough to get water over the gunel. After a few hours we decided it was getting to dangerous so we packed it in since we wer'nt getting anything but dogfish. Headed home and decided to fuel up before tieing it up. Pulled up to the fuel dock and reversed the port gear to spin the boat and it locked in reverse. Not fun in a tight space when you don't know what is going on.
Got over to the fuel dock and fueled up and then checked it out. The port gear was locked in reverse. Put it in neutral and was still in reverse. Put it in forward and went into forward and reverse at the same time. Not a good sign. I guessed that we cooked the reverse clutch pack.
I called my Cummins mechanic on Monday morning and told him about the problem and he said to call ZF because they do not warrant the gears.
Called ZF in R.I. and told them about the problem about 11:45 am and gave them the model # and serial # and said they would let me know.
Recieved a call 30 min later because they had a tech just leaving the Viking plant in south Jersey and needed directions to the boat and he would be there in 1 hr. 3 hrs later they had the gear out and were taking it to the shop to check it out. If it was something simple, they would fix it. If it was bad, they would replace it. They did not have one in stock so if it needed to be replaced, they would overnight one in so I could be running by the weekend.
This is what I would call unbelieveable service. Get in touch with them about the problem at noon and have it removed by 5 PM.
I will let you know what the outcome is in the next few days.
Got over to the fuel dock and fueled up and then checked it out. The port gear was locked in reverse. Put it in neutral and was still in reverse. Put it in forward and went into forward and reverse at the same time. Not a good sign. I guessed that we cooked the reverse clutch pack.
I called my Cummins mechanic on Monday morning and told him about the problem and he said to call ZF because they do not warrant the gears.
Called ZF in R.I. and told them about the problem about 11:45 am and gave them the model # and serial # and said they would let me know.
Recieved a call 30 min later because they had a tech just leaving the Viking plant in south Jersey and needed directions to the boat and he would be there in 1 hr. 3 hrs later they had the gear out and were taking it to the shop to check it out. If it was something simple, they would fix it. If it was bad, they would replace it. They did not have one in stock so if it needed to be replaced, they would overnight one in so I could be running by the weekend.
This is what I would call unbelieveable service. Get in touch with them about the problem at noon and have it removed by 5 PM.
I will let you know what the outcome is in the next few days.
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